Happiness

27 02, 2015

Operationalising emotion – feelings to fuel growth

By |2021-06-10T04:13:50+10:00February 27th, 2015|content marketing, customer loyalty, customer service experience, inspiration, Poll, segmentation, transformation|0 Comments

Richard Branson has unlocked human emotion by instigating unlimited annual leave for Virgin staff, after spotting Netflix implement it. Zappos has built their business [...]

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