Strategy decisions

A strategy reset shouldn't become an excuse to avoid fixing the real problem.

Reconnect marketing with commercial objectives and future growth.

Why this decision matters

Strategy work is often commissioned when something feels wrong but nobody has named it. The output then answers a question nobody asked.

A strategy that lists everything the organisation would like to do isn't a strategy. It's a wish list with a cover page.

Signs you may have this problem

  • The current strategy has more than a handful of priorities.
  • Nobody can articulate what the organisation has decided not to do.
  • The plan changed but the budget allocation didn't.
  • Marketing objectives and commercial objectives are written in different languages.
  • Customers can't repeat back why they chose you over the alternative.

Common misconceptions

"We need a new strategy."

Perhaps. But check first whether the existing one was ever properly resourced or executed.

"Strategy is a document."

Strategy is a set of choices. The document is just where they're recorded.

"More initiatives means more ambition."

It usually means less focus and slower results.

What good looks like

  • A small number of choices, clearly stated, with the trade-offs made explicit.
  • A direct line from commercial objectives to marketing priorities to investment.
  • Agreement on what the organisation is deliberately not doing.
  • A way to tell within two quarters whether it's working.

Anton's perspective

Better questions. Better decisions. Better marketing outcomes. In that order.
Anton BuchnerFounder, Front Foot Marketing

The most valuable part of a strategy conversation is usually the argument the leadership team hasn't had yet. My job is often to make that argument happen productively.

Decisions frequently have to be made before the information is perfect. Waiting for certainty is itself a decision, and usually an expensive one.

A practical way through it

  1. 01

    Name the real question

    Establish what decision the strategy actually needs to resolve.

  2. 02

    Test the assumptions

    Identify the beliefs the current plan depends on, and check the fragile ones.

  3. 03

    Make the choices

    Fewer, clearer, with the trade-offs written down.

  4. 04

    Align the investment

    Move money and people to match the choices, or the strategy is decorative.

AI comes up in almost every one of these conversations now. I've written up the questions I get asked most, and my plain answers, in AI in marketing: where it creates value.

Questions leaders should ask

  • What decision is this strategy meant to resolve?
  • What are we deliberately choosing not to do?
  • Which assumptions would be most damaging if they were wrong?
  • Does our investment pattern match our stated priorities?

How Front Foot can help

  • Independent facilitation of the strategy conversation your team needs to have.
  • Pressure-testing of assumptions before commitments are made.
  • A clear set of commercial marketing choices, not a 60-page deck.

Evidence

Where this has played out

Emapta

A nine-month brand and digital transformation, run through COVID.

Positioned as "Your Teams, Your Way," with up to 70% cost savings against vendor-managed outsourcing as the commercial proof point. Brand and digital were rebuilt together rather than sequenced.

Inge Zwick, Executive Director, Emapta

Read the full Emapta story →

Altius Group

Strategy that survived contact with the P&L.

"Elevating Wellbeing" was not a tagline exercise. It set what the group sold, to whom, and what it stopped doing, and the business tripled in two years.

Read the full Altius Group story →

Floral Image

From artificial flowers to Designer Flowers, Refreshed Monthly.

The category language described the material and undersold the offer. Repositioning it as a subscription-shaped service, carried through a full rebrand, logo, vans, uniforms, site, across a franchise network in 80+ cities and 18 countries.

Read the full Floral Image story →

The Laptop Initiative

You see the opportunity. We're how you give it.

A strategy and positioning workshop moved a charity from "we recycle laptops" to a story about recognition, one platform that had to hold across corporate donors, charity partners and the people receiving the laptops.

Anton recently delivered an outstanding Strategy & Positioning Workshop for our team... His ability to think outside the square helped us unlock new ideas and see our mission with fresh clarity.

Heather Opdam, Strategic Partnerships, The Laptop Initiative

Read the full The Laptop Initiative story →

Questions people ask about this

Do you run strategy workshops?

Yes, including strategy and positioning workshops with executive teams, where the value is in the quality of the discussion rather than the size of the output.

Will you tell us what you really think?

Yes. That's most of what an independent advisor is for.

Why do some marketing strategies fail?

Because they start with tactics instead of strategy. Campaigns and channels get chosen before objectives, customer priorities or positioning are settled, and measurement gets added on afterwards if at all. Most failures trace back to one of a few things: unclear positioning, a shallow understanding of customer value, no strategic focus, or execution that drifts from the plan.

What is brand positioning, really?

How your business is perceived relative to competitors, and why someone should choose you over the alternative. Not a tagline, the tagline is just where the position gets written down, same as strategy is not the document.

How do we know if our positioning is actually working?

Check it against customer perception, not internal opinion. If customers can't repeat back why they chose you, the positioning isn't landing, whatever the brand guidelines say.

Can repositioning actually move sales, or is it just brand theatre?

It can, but only when it changes what the business is selling, not just what it's saying. Every positioning story on this site, Altius Group, Emapta, Floral Image, The Laptop Initiative, changed the offer and the sales conversation together. That's the test: did the offer change, not just the words around it.

Let's talk about what's happening.

No brief required. Start with the situation you're facing.

Talk Through Your Situation